Montworks

Technical presales and AI solution design.

Montworks helps companies selling complex software win technical buyers. Fifteen years of solutions engineering across contact-centre, telephony and generative AI platforms, available by the day or on retainer.

Start a conversationSee how I can help

What I help with

  • Presales and solutions engineering

    Discovery, demos, RFP responses and solution designs that take technical buyers from interest to signature. I can run deals end to end or work alongside your team to lift its win rate.

  • AI and contact-centre architecture

    Agentic contact centres, voice bots, LLM workflows and SIP telephony, designed to hold up in production rather than only in the demo.

  • Software and integration consultancy

    Integration designs, proofs of concept and technical due diligence for platforms that need to connect with CRMs, UCaaS and existing contact-centre estates.

Who you'll work with

Montworks is run by Andrei Zaharia, a solutions engineer and presales leader who has spent his career where product, engineering and sales meet. He has led presales for agentic contact-centre and generative AI platforms, built production voice bots and designed telephony integrations for customers across the UK and Europe.

Engagements are remote by default and on site when it matters, for clients in the UK, Europe and the US.

  • 15 yearsin solutions engineering and presales leadership
  • CCaaS + AIcontact-centre, telephony and LLM platforms
  • UK, EU, USclients served remotely and on site

Have a deal or a design that needs a hand?

Tell me about the opportunity, the timeline and where you're stuck. I'll reply within one working day.